Digital Marketing – Page 2 – Palmer Web Marketing

What’s possibly the #1 problem preventing you from improving your website?

You.

As much as we want to believe website optimization is all about tactics and strategy, often the key to success lies in our own behavior. In order for optimization to occur, we first have to properly collect and interpret data about our websites. However, if the daily processes which we use to collect data are overly systematic and rigid, inevitably out of the box thinking will cease to exist.

Let face it, we all get into ruts by doing things in the same old way. So how can we change perspectives and see our website through a different lens? Here’s 12 ways to help you look at your website as if it were the first time.

“Not enough information” – here’s a problem the web marketer never has. Rather, the opposite is true, too much information, especially when it comes to web analytics. So how can we make sense out of the myriad of data we’re confronted with? Here’s 3 remedies for the all to common web analytics overdose.

Remedy #1 – Focus on the Few, Not the Many
“If I look at the mass I will never act. If I look at the one, I will.” — Mother Theresa

People know millions of children are starving in Africa, yet rarely act on this knowledge. But what if one of these children showed up on their doorstep? Who wouldn’t act to help this child? The emotional connection with a single child trumps the astonishing, but paralyzing knowledge that millions of children are starving.

Sometimes we’re so fixated on the mass of data before us we forget there are people behind the pageviews. Have you ever stood behind someone as they used your website? Don’t just watch how they interact with the site, watch their demeanor. Ask them how they felt about the experience. Clickpaths rarely tell the whole story. What happens between the clicks matters. How the customer feels about the experience matters even more. Try focusing on just a few experiences, whether by observing people directly, or using a visual analytics tool such as Clicktale.

12 Ways to See Your Website for the First Time

3 Remedies for a Web Analytics Overdose