Website redesigns are expensive, time-consuming, and hugely popular. Why? Because unlike website optimization, they’re tangible and exciting. You clearly see the end result. In my observation, companies redesign their website’s quite frequently, typically following a predictable pattern:
The Website Redesign Cycle
1. Company creates website
2. Company grows tired of website, and realizes it doesn’t meet all of their needs
3. Company redesigns website, addresses some of the weaknesses, but damages features that worked perfectly, annoying customers accustomed to the old site
4. Repeat (endlessly)